FINANCIAL COUNSELOR I - PATIENT ACCESS-REGISTRATION

Aspirus • Wausau, WI

9d

About The Position

Aspirus Health in Wausau, WI is seeking a FINANCIAL COUNSELOR I to join our PATIENT ACCESS-REGISTRATION team! The Financial Counselor I manages patient account credit and collection telephone calls and collection letters including tracking patient accounts transferred to an outside collection agency, perform financial assistance screening, work with patients on payment arrangements, complete price estimates, and monitor patient insurance.
HOURS: Part Time 0.6 FTE, 48 Hours Biweekly

Requirements

• Knowledge of basic accounting, patient financial practices, and governmental and legal rules and regulations related to collection activities normally acquired through completion of a high school diploma, GED, or equivalent combination of education and experience.
• Expected to work extended hours to meet deadlines, attend meetings, and/or work shift rotation to cover longer hours of operation as needed.
• Average typing speed of 40 wpm with minimal errors
• Accurately operate a computer, 10-key calculator, telephone, and miscellaneous office equipment
• Ability to complete work with interruptions and time pressures, be accurate and detail- oriented in all work products and prioritize and meet deadlines.
• Must be personable and discreet, yet positively assertive displaying professional competence.
• Must have good oral and written communication skills.

Nice To Haves

• Technical school or college majoring in some aspect of a health information program desired.
• Knowledge of medical terminology desired.
• Minimum of three years' experience in healthcare working collections desired.
• Prior experience in implementing new collections policies desired.
• Previous financial or medical insurance experience beneficial.
• Prior Epic knowledge beneficial.
• Licensed and bonded collector status beneficial.

Responsibilities

• Manages patient account credit and collection telephone calls and collection letters
• Tracking patient accounts transferred to an outside collection agency
• Perform financial assistance screening
• Work with patients on payment arrangements
• Complete price estimates
• Monitor patient insurance

Benefits

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one!
• Generous retirement plan with match available.
• Wellness program for employees and their families.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees