Financial Counseling Specialist

University of Arkansas System•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. The Financial Counseling Specialist is responsible for planning, organizing and implementing financial counseling services to patients and families. This position is responsible for screening patients to determine potential for program assistance and subsequent completion of applications with the patient and family. The Financial Counseling Specialist maintains knowledge of community agencies and resources to facilitate appropriate referrals and identification of payment sponsorship and assists with the establishment of payment plan and collection of approved deposits and prior balances. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy.

Requirements

Bachelor’s degree in finance, business or related PLUS two (2) years of experience in healthcare revenue cycle or revenue cycle related function OR High School Diploma/GED PLUS 6 years of experience in healthcare in a revenue cycle related function.

Responsibilities

Meet with all self-pay, inpatient and observation patients to explain benefits, financial obligation, payment options and assistance programs.
Assist patients and families in the completion of applications for financial assistance.
Assist with financial screening and program explanation in the emergency department, as requested.
Work effectively in a team environment.
Comply with safety principles, laws, standards and regulations associated with CMS, Joint Commission, EMTALA and OSHA.
Ensure compliance with UAMS Patient Access, UAMS confidentiality and HIPAA related policies and procedures.
Models the Core Values of UAMS - Integrity, Respect, Diversity, Teamwork, Creativity, and excellence in compliance with company guidelines.
Performs related responsibilities as required or assigned.