Financial Counseling Rep I

R1 • St George, UT

3d • $18 - $25

About The Position

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Spanish Bi-Lingual Preferred Essential Responsibilities

Requirements

• High School - Equivalent experience will be considered
• No experience required
• Spanish Bi-Lingual- Preferred
• Ability to use multi programs on the computer and Microsoft suite
• Customer Service in person and via the phone
• Sitting
• Standing
• Extended Computer Usage
• Walking

Nice To Haves

• Spanish Bi-Lingual

Responsibilities

• Initiate process for collecting prepays due and perform follow up activity to ensure maximum collection is achieved.
• Identify hospital, public financial assistance programs for patients unable to meet their financial obligations.
• Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
• Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
• Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
• Contact/check insurance carriers and websites for non-automated eligibility and act as an advocate for the patient.
• Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
• Perform all other duties and projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees