Financial Coordinator Physician Services - Inova Cares for Women

Inova • Falls Church, VA

17h • Onsite

About The Position

Inova Falls Church Physician Services is looking for a dedicated Financial
Coordinator pf Physician Services to join the Inova Cares for Women team. This
role will be onsite, full-time, day shift from 7:30am-3:30pm, Monday - Friday.

The Financial Coordinator of Physician Services maintains current knowledge of
and adhere to payer and regulatory guidelines for medical insurance claims
processing and reimbursement. They support the Physician Services and Patient
Registration departments financial goals through patient financial counseling, understands and upholds the basic philosophies of the Revenue Cycle, accounts
receivable and patient accounts.

Inova is consistently ranked a national healthcare leader in safety, quality and
patient experience. We are also proud to be consistently recognized as a top
employer in both the D.C. metro area and the nation.

Requirements

• Education: High School or GED
• Experience: Three years of previous experience in Registration/Patient Accounts or Physician Billing Office required or a combination of experience/education.

Nice To Haves

• Bilingual in English and Spanish, preferred to effectively communicate with and support a diverse patient population
• Previous experience in patient registration, patient access, or front‑end revenue cycle operations
• Experience assisting patients with financial assistance programs, including screening for eligibility and supporting application processes
• Familiarity with insurance verification, demographic data collection, and patient intake workflows
• Experience using Epic (EPIC) to register patients, review or update demographics, and document financial assistance or insurance information
• Strong customer service skills with the ability to communicate clearly, compassionately, and professionally

Responsibilities

• Identifies/obtains required pre-certifications, authorizations, and/or referrals and enters all information into the appropriate registration/billing system.
• Effectively communicates with registration team members, other hospital departments, and outside agencies to identify improvement opportunities.
• Identifies payment sources and secures all information required to ensure a billable and collectible account while avoiding penalties, denials, and/or bad debt write-offs.
• Successfully identifies and acts on opportunities to collect patient payments, including non-covered services, insurance deductibles, and co-payments.
• Completes the appropriate due diligence for each account when speaking with patients.
• Completes the appropriate due diligence when attempting to notify, verify, and authorize the insurance for each account.
• Performs verification of benefits, either electronically or by telephone, according to department procedures and guidelines.
• Displays appropriate behavior when interacting with patients while striving to represent the Inova Health System in a positive manner.
• May perform additional duties as assigned.

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees