Financial Clearance Representative

UW Health • Middleton, WI

1d • Hybrid

About The Position

We are seeking a Financial Clearance Representative to:
Enter and verify demographic and insurance information, complete coordination of benefit changes, calculate and collect patient financial obligations.
Manage patient insurance referral obligations, enter referrals, and link to appropriate upcoming appointments.
Answer inbound and make outbound calls as needed, availability via the telephone is a key part of this role.

At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Requirements

• High School Diploma or equivalent Required
• 1 year of experience in a customer service-related field Required

Nice To Haves

• Associate's Degree in Business, Finance, Health Information Management, or related field Preferred
• 1 year of experience in healthcare, call center, business, financial or insurance related field Preferred

Responsibilities

• Enter and verify demographic and insurance information, complete coordination of benefit changes, calculate and collect patient financial obligations.
• Manage patient insurance referral obligations, enter referrals, and link to appropriate upcoming appointments.
• Answer inbound and make outbound calls as needed, availability via the telephone is a key part of this role.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED