About The Position

About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The successful candidate: This position is responsible for the authorizations for medical services at City of Hope Chicago, Atlanta, and Phoenix. This role will obtain accurate and timely decisions from payers regarding authorizations of medical procedures, high tech imaging services, surgical cases, personalized genomic medicine, technically advanced radiation therapy treatments, chemotherapy and any other procedure requiring authorization. This position requires excellent time management and organizational skills as well as the ability to provide clear and concise communicates, both verbally and written. This position is empowered to approve, pend or deny services for our population of patients according to policy. This position requires strong knowledge of ICD9/10 diagnosis codes as well as CPT codes.

Requirements

  • High school diploma/equivalent
  • 2 years’ experience in this field or related field such as medical coding, financial counseling setting or similar service profession
  • Solid knowledge of medical terminology, ICD9 codes, CPT/HCPC’s codes.
  • Advanced written and verbal communication skills.
  • Excellent organizational skills, ability to manage multiple priorities and responsibilities.
  • Outstanding communication and customer service skills.
  • Ability to utilize critical thinking and apply sound judgment and assessment skills for decision-making.
  • Candidate must be proficient using a computer, using online websites and email
  • Possess in-depth knowledge regarding regulatory compliance, HIPAA, COBRA, Patient rights, EMTALA, and Medicare/Medicaid.

Nice To Haves

  • Previous oncology background preferred

Benefits

  • City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
  • Each of us at City of Hope believes in and is dedicated to turning hope into reality.
  • Every researcher, nurse, doctor, administrative professional or IT specialist brings his or her unique creativity and talent to the fight against cancer, diabetes and other life-threatening illnesses.
  • Whether your interest is in the clinical, business, science or support service area, at City of Hope you will collaborate with the best and brightest colleagues, be challenged by engaging tasks and impact the lives of many people.
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