Financial Center Manager III - Harrison BM

Fifth Third Bank • Harrison, NY

301d

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. As a Financial Center Manager, you will: Lead and coach a team that drives consistent operating rhythms and ongoing relationship management while providing a memorable customer experience. Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment and are assigned to the best banker for proactive, ongoing support. Lead by example by consistently using the consultative sales process to proactively identify the financial needs of current and prospective customers, as well as recommend the appropriate solutions to meet those needs. Source, develop, coach and lead a team that reinforces our Core Values and business strategies. Participate in activities that benefit the communities we serve. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee. Enjoy a well-rewarded career with a company that helps you do your best work each day, provides the tools you need to succeed, and fosters a culture of engagement and support. Serve as part of a team focused on improving lives and communities. Drive the growth of the small business book of business for the Financial Center.

Requirements

• College degree or three (3) or more years of leadership experience in a sales environment.
• Previous management experience required.
• Experience in financial industry and managing a P&L preferred.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Lead and coach a team that drives consistent operating rhythms and execution of customer onboarding and ongoing relationship management.
• Strengthen the financial center's book of business while providing an exceptional customer experience.
• Provide direction and oversight to the sales and service support, daily operations, and staffing needs.
• Promote business growth through the development of deposits, assets, fee-based services, and the development and retention of new and existing consumer and business customers.
• Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Demonstrate and maintain a working knowledge about Fifth Third's products, services, processes, and internal resources.
• Lead by example through consistent use of the consultative sales process.
• Deliver an integrated book of business strategy with Financial Needs Assessments for all customers.
• Sourcing, developing, coaching and leading a team that reinforces Core Values and business strategies.
• Cultivate a One Bank culture that proactively collaborates with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics.

Benefits

• Supportive career development and comprehensive health and financial wellness programs.
• An environment where achievements are celebrated and collaboration is encouraged.
• An opportunity to make a difference in a positive and lasting way.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree