Financial Case Manager

Advanced Recovery Systems•Cherry Hill, NJ

3d•$23 - $24•Onsite

About The Position

We're looking for a passionate full-time Financial Case Manager to join our recovery team in Cherry Hill, NJ! Pay Rate $23-24/HR Monday - Friday 8:30am - 5:00pm (Not a Remote Position) Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns. With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care. Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men, women and adolescents live healthy, happy lives without the burden of substance abuse or mental illness. The Financial Case Manager is responsible for a multifaceted role, providing comprehensive support to clients. They ensure compliance with State and Federal guidelines, conduct weekly discharge needs assessments, and develop individualized aftercare plans, including making appointments for ongoing care and coordinating continued care needs with referents and payors. This role involves collaborating with the treatment team to align aftercare plans and assisting clients with employer and legal concerns. Additionally, the Financial Case Manager works closely with Facility Leadership to offer timely financial assistance, addressing insurance inquiries and collecting Copays/Deductibles as per Admission Department directives for each admission. Works effectively with the facility leadership team to ensure success of the facility by completing the following:

Requirements

Bachelors’ Degree in health-related field, Finance/Accounting or Medical Management office experience preferred.
Minimum high school diploma.
Minimum one- or two-years’ experience, preferred experience in the medical, behavioral healthcare or financial field.
Familiar with community resources and proficient in providing, discussing, and resolving financial issues and policies.

Responsibilities

Maintain open communication and collaboration with the multidisciplinary treatment team to address aftercare and discharge planning needs.
Develop individualized aftercare appointments by collaborating with patients.
Ensure follow-up appointments are made within 7 days of discharge from our facility with a behavioral health provider.
If a patient is on MAT, be sure the patient has an appointment with a MAT provider after discharge.
Coordinate directly with referents and payors to ensure continued care needs are met.
Collect Co-pays, Deductibles, and private pay fees within 24 hours of the client's admission.
Assist patients in staying focused on their treatment by addressing employer and legal needs.
Conduct weekly discharge needs assessments and develop individualized aftercare plans.
Be able to assist in validating patients' benefits and financial responsibility using online applications such as InstaMed, Navient, and Availity, or other relevant applications.
Follow the outlined procedures for the "Collection of Patient Responsibility."
Demonstrate a thorough knowledge and understanding of collection policies and procedures, specifically related to Co-pays, Insurance Deductibles, setting up payment plans, and upfront private pay payments for patients.
Assist client with COBRA election while obtaining confirmation of payment.
Collaborate with the Admission Team to find solutions and collect owed funds.
Ensure clients sign the “Coordination of Benefits”, “Authorized Claims Representative”, “Payment Plan/Agreement”, “Financial Checklist”, other necessary consents, and complete the first CMDP within 72 hours of admission.
Facilitate the completion of an "Advance Repayment Agreement" for any uncollectable Co-pays or Deductibles.