Financial Billing & Systems Analyst

Stanford University•Redwood City, CA

2d•Hybrid

About The Position

LBRE is seeking a detail-oriented and technically skilled Financial Billing & Systems Analyst to serve as a critical link between our financial operations and technology teams. In this hybrid role, you will take ownership of the end-to-end monthly billing process, ensuring timeliness and accuracy, while also acting as a subject matter expert for our financial systems. You will leverage your expertise in Oracle Ebusiness Suite/Enterprise Asset Management System to resolve discrepancies, develop insightful reports, and drive system enhancements. The ideal candidate is a proactive problem-solver and a strong communicator who is passionate about data integrity, process improvement, and transforming data into actionable business strategy. To serve as the critical liaison between financial operations and technology, ensuring the integrity of the end-to-end billing cycle while developing reporting solutions that drive data accuracy and enable strategic decision-making.

Requirements

Bachelor's degree and eight years of relevant experience, or a combination of education and relevant experience.
Extensive experience with enterprise applications and a strong understanding of database-driven applications (e.g., Oracle).
Proven ability to design and document complex business systems and workflows.
Strong understanding of the software development life cycle (SDLC) and principles of systems analysis.
Excellent analytical and problem-solving skills with the ability to approach problems logically and systematically.
Demonstrated ability to build strong, collaborative relationships across functional areas.
Excellent communication skills (written, verbal, and presentation), with the ability to bridge functional and technical resources and communicate effectively with individuals of varying expertise.
Strong listening, negotiation, and conflict resolution skills.

Nice To Haves

Direct experience with Oracle Business Intelligence (OBI/OBIEE), Incorta, and Oracle eAM.
Experience using Jira or similar tools for tracking system enhancements and issues.
Practical knowledge of accounting principles and end-to-end billing cycles.
Experience developing and delivering training to end-users on technical platforms.
Demonstrated ability to manage projects, facilitate group meetings, and conduct stakeholder interviews.

Responsibilities

Oversee and manage the end-to-end monthly billing process for LBRE shops (Oracle eAM), Event Services, and Fuel, ensuring accuracy, timeliness, and data integrity.
Proactively identify, investigate, and resolve billing discrepancies and errors to maintain financial accuracy.
Perform regular reconciliation of the accounts, analyzing root causes and clearing outstanding items in a timely manner.
Serve as the primary financial liaison for internal shops and external customers, providing exceptional support for billing inquiries, disputes, and correction requests.
Act as a Subject Matter Expert (SME) on finance business processes, playing a critical role in system implementations, upgrades, and enhancements.
Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.
Lead the full lifecycle of reporting requests, from requirements gathering to the design, development, and delivery of routine and ad-hoc reports using Oracle Business Intelligence (OBI/OBIEE) and Incorta.
Collaborate with technology partners to develop new reporting capabilities; rigorously test all new reports to ensure data integrity and proper functionality before deployment.
Manage user access and provide training for the OBIEE platform, serving as the departmental liaison for financial reporting.
In coordination with technology partners, manage and track all system performance issues, data integrity flags, and enhancement requests using Jira, ensuring timely resolution.
Identify, develop, and implement projects that streamline financial processes and improve operational efficiency.
Assist with the establishment, maintenance, and continuous improvement of billing processes and procedures; recommend and document changes to enhance departmental efficiency.
Cross-train on other financial month-end processes to provide backup support as needed.
Perform other duties as assigned.