Financial Assistance Rep.

Nebraska Methodist Hospital•Omaha, NE

3d•Onsite

About The Position

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Methodist Corporate Office Address: 825 S 169th St. - Omaha, NE Work Schedule: Mon - Fri, 8:00am to 4:30pm, flex time available after training To process Financial Assistance Applications (FAA's) to ensure that Nebraska Methodist Health System is compliant with our Financial Assistance Policy and the 501R - IRS guidelines.

Requirements

High School Diploma or General Educational Development (G.E.D.) required.
1-2 years experience in collections or in a business office, preferable in the healthcare field, working with financial assistance regulations from the IRS.
3-6 months experience working with Microsoft programs.
Should be familiar with Excel for workflow processing.
Analytical ability to review patient financial encounters to determine appropriate action.
Strong written and oral communication skills for telephone and letter contracts with patients.
Ability to understand basic charges, payments, and adjustments and business principles to enable accurate auditing of patient accounts.
Ability to manage multiple tasks and organize appropriately.
Ability to identify, analyze, and solve patient concerns.
Has a sound understanding of basic math skills to include figuring percentages.
Strong computer skills including proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

Process Financial Assistance applications per departmental protocols and timelines.
Use auditing abilities to review each hospital and clinic encounter to include both insurance and guarantor payments, any adjustments, and all outstanding balances.
Accurately completes all financial assistance excel worksheets for both hospital and clinic encounters, to establish potential dollar amount eligible for write off should the account be approved for financial assistance.
Reviews submitted financial assistance documents to make sure all required documentation is received.
Communicates orally and/or written with the patients if any additional documentation is needed.
Communicates orally and/or written with outside collection agencies when needed.
Works with other team members to complete the Financial Assistance Application (FAA) process.