Financial Assistance Counselor

Meredith CollegeRaleigh, NC
177d

About The Position

The position involves counseling and assisting prospective and continuing students through the financial aid process. The role requires coordination of the financial aid process, packaging and awarding financial assistance, and serving as a backup to the Information Manager when necessary. The individual will also verify submitted financial documents against information provided on the FAFSA and perform additional duties as assigned.

Requirements

  • Bachelor's degree
  • At least 6 months in financial aid office and/or other significant work experience
  • Strong organizational skills.
  • Ability to maintain confidentiality in working with sensitive information.
  • Experience working with Microsoft Office, including Microsoft Word, PowerPoint, Excel and the ability to work with mainframe database systems.
  • Experienced in providing customer service.
  • Proficient written and oral communications skills.
  • Excellent interpersonal skills.

Responsibilities

  • Coordinates the financial aid process.
  • Counsel and assist prospective and continuing students through the financial aid process.
  • Packaged and award financial assistance to prospective and continuing students.
  • Serve as the back up to the Information manager (IM) when IM is not in the office.
  • Verify submitted financial documents against information submitted on the Free Application for Federal Student Aid (FAFSA).
  • Additional duties as assigned.
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