Financial Assistance Administrative Assistant

USALLIANCE Financial • Chelmsford, MA

5h • $21 - $21 • Hybrid

About The Position

Provide administrative support to the Financial Assistance Department in various operational tasks and provide professional support across multiple functions within the department.

Requirements

• Minimum 2 years of experience in an administrative role within a financial institution.
• Knowledge in all MS Office products.
• Excellent verbal and written communication skills.
• Exceptional attention to detail.
• Strong interpersonal and organizational skills.
• Ability to prioritize and meet deadlines.

Responsibilities

• Processes payments on active and charged off accounts within two operating systems.
• Complete account offsets under direction of FA Leadership
• Manage vendor invoices to ensure they are accurate and applied to all required systems. Forwards all invoices to accounting for payment.
• Respond to incoming emails, mail, service requests and send daily collection letter files for processing.
• Balance general ledger and other internal accounts.
• Print and mail requested documents for members, third parties and other departments.
• Coordinate Financial Assistance activities within the department and organization.
• Prepare documentation for litigation accounts at the request of Financial Assistance.
• Order supplies for Financial Assistance and Loan Servicing
• All other duties as assigned by management.
• Ensure compliance with all regulatory requirements.
• Represent USALLIANCE in a professional and positive manner.

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• Hybrid Schedule (min 3 days in office to maximize collaboration)
• A collaborative and inclusive work environment
• Paid Time Off, Wellness Time & Paid Federal holidays
• 401K with 6% match
• High Performance Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed