Financial Analysis Senior Analyst, Billing - Evernorth - Remote

Cigna Healthcare

2d • Remote

About The Position

POSITION SUMMARY The Financial Analysis Senior Analyst is responsible for managing all billing aspects for a complex or larger volume book of business including Under 500 Accounts. This role is accountable to collect all premium/fees and claims/claims funding billed on an invoice, resolve all billing inquiries, and partner with internal and external partners to create a positive client experience. Key responsibilities of this role include: owning the end-to-end billing relationship; identifying opportunities for process improvements to enhance client satisfaction, reduce financial risk and successful implementation of new and renewing clients from a financial perspective. Primary Responsibilities Manage the end-to-end billing relationship for a complex book of business of approximately 500 accounts. Make independent decisions regarding credits and debits, notifications and communication on client receivables. Provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding. Analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank. Conduct audits to ensure financial controls are maintained, when necessary. Design, enhance and maintain system applications for processing and reporting financial information as needed. Strong verbal and written communication skills to communicate billing items to clients, TPA’s, brokers, and internal partners. Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission’s errors, etc.). Organizational skills and prioritization skills.

Requirements

• High School Diploma or GED required.
• 3+ years’ related billing experience required.
• Customer/Client service experience required.
• Reconciliation experience required.
• Data analysis experience required.
• Exceptional systems experience, specifically using Excel for reporting purposes is required.
• Strong Excel skills with experience with pivot tables and v-lookups required.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

• Bachelor's degree in finance preferred.
• Previous billing or collection experience strongly preferred.
• General knowledge of insurance products, procedures and systems for specific functional area is desired.
• Prior experience working with matrix partners is preferred.
• SAP and Facets experience is strongly preferred.

Responsibilities

• Manage the end-to-end billing relationship for a complex book of business of approximately 500 accounts.
• Make independent decisions regarding credits and debits, notifications and communication on client receivables.
• Provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding.
• Analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank.
• Conduct audits to ensure financial controls are maintained, when necessary.
• Design, enhance and maintain system applications for processing and reporting financial information as needed.
• Strong verbal and written communication skills to communicate billing items to clients, TPA’s, brokers, and internal partners.
• Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission’s errors, etc.).
• Organizational skills and prioritization skills.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED