Financial Aid Student Advisor

Full Sail UniversityWinter Park, FL
211d

About The Position

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! The Financial Aid Student Advisor is responsible for counseling undergraduate students, graduate students, and their families regarding various financing options.

Requirements

  • Bachelor's degree plus two years of experience in a customer service position, or equivalent combination of experience and education
  • Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations
  • Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook

Responsibilities

  • Educate and assist students and parents in the process of securing federal and alternative funding for tuition, while ensuring a positive service experience
  • Communicate with students and families to assess needs relating to financial aid
  • Assist students and parents in completion of financial aid forms to include FAFSA and verification requirements
  • Assist students and parents in the process of federal and educational loan applications
  • Maintain current knowledge of all Title IV regulations and institutional policies, as well as enforcing college, state, and federal policies
  • Adhere to policies and procedures of Full Sail University
  • Maintain strict confidentiality of company and personnel information
  • Demonstrate a strong commitment to the mission and values of the organization
  • Adhere to company attendance standards
  • Perform other duties as assigned

Benefits

  • Great benefits
  • An environment that welcomes and values creativity
  • A work experience that is both challenging and rewarding
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