Financial Aid Specialist
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About The Position
This position plays a key role in supporting the operation and compliance of the financial aid office with responsibility for understanding and maintaining an extensive knowledge of financial aid programs, processes, requirements, and policies. The Financial Aid Specialist is responsible for processing financial aid files and related documentation with a high level of accuracy and efficiency to meet departmental objectives. Duties include preparing, reviewing, maintaining, and transmitting records, forms, documents, correspondence, and reports. A Financial Aid Specialist must also answer financial aid questions and resolve issues via email, chat, phone or in person providing quality customer service, professional and articulate correspondence, and accurate guidance based on federal and state regulations and college policies.
