Financial Aid Specialist

McNeese State University-posted about 2 months ago

Full-time • Entry Level

Lake Charles, LA

501-1,000 employees

Educational Services

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McNeese State University invites applicants to apply for the position of Financial Aid Specialist in the Office of Financial Aid & Scholarships. This is a full-time, 12-month, unclassified position. The appointment is available immediately. The Financial Aid Specialist reports to the Assistant Director for Grants and works closely with all units within the division of Enrollment Management. Responsible for functions related to the processing of federal financial aid applications (FAFSA).

Acquire and maintain a thorough knowledge and understanding of guidelines and eligibility requirements associated with all federal financial aid programs utilizing the Knowledge Center, participating in webinars, etc.
Monitor NASFAA News and FSA Partner Connect website for updates such as electronic announcements, Dear Colleague Letters, etc.
Review applications for accuracy of information and required documentation
Verify the Free Application for Federal Student Aid (FAFSA) applications in compliance with all federal regulations
Verify the identity of student applicants when selected by the Department of Education (ED) either in person or by video conference
Request appropriate documentation to verify data elements as required by federal regulations
Review applications identified by specific comment codes or C-Codes which require resolution
Process documents submitted by students, applying appropriate federal regulations
Resolve all Conflicting Information
Document and correct inaccurate data and recalculate eligibility
Make complete and accurate notes in the system regarding all student contacts and actions taken
Counsel current and prospective students and families concerning their application for financial assistance in person, by phone, and through electronic means
Review and make an initial determination of Satisfactory Academic Progress for all transfer students
Determine when an application is eligible and ready to be awarded
Apply Professional Judgment in a fair and consistent manner in instances of special circumstances and unusual circumstances
Review several daily reports in a timely manner with a high degree of accuracy
Collaborate with University Computing Services to further refine processes and reports by requesting support through the Jira system
Provide instructional and/or informational financial aid/FAFSA presentations sometimes outside of regular office hours
Promote and support the University through participation in events outside of the typical workday such as Preview Days, Commitment Days, tabling events, etc.
Represent McNeese State University, as well as The Office of Financial Aid & Scholarships at conferences (in person and virtual) and other meetings
Comply with all office attendance and leave policies
Other duties as assigned

Bachelor's degree from an accredited institution or an equivalent combination of education and related experience
Friendly, cheerful disposition and positive attitude. Service-oriented and able to work under pressure in a fast-paced environment
Ability to handle confidential information in a professional manner
Elevated level of initiative and self-motivation
Commitment to providing the highest-level quality service to a diverse group of individuals
Proficient in MS Office, student information systems, social media, and educational related technologies; able to obtain information from reliable sources on the internet
Ability to work independently and manage multiple tasks with competing priorities and deadlines
Excellent written, verbal, and interpersonal communication skills

Demonstrated public relations speaking skills
Experience working in higher education
Experience with Ellucian Banner

McNeese State University offers a wide array of benefits to eligible employees to include: Comprehensive retirement programs through the State of Louisiana or Optional program, Supplemental retirement accounts (403B and 457) pre-tax and roth versions, Health Insurance, Life Insurance, Supplemental Insurance to include Vision, Life, Dental, Cancer, Intensive Care, Short Term Disability and more, Paid holidays, Tuition fee reduction program for eligible employees and dependents, Leave accrual and carryover, and many other on campus perks/discount programs.

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