Financial Aid Secretary

Odessa College•Odessa, TX

46d

About The Position

The Financial Aid Secretary serves as the first and most visible point of contact for students visiting the Financial Aid Office. The office experiences a high volume of phone and in-person inquiries, most of which are handled by the secretary.

Requirements

High school graduate/GED

Responsibilities

Greet and assist students visiting the Financial Aid office.
Utilize electronic filing system to scan and link a high volume of documentation.
Use campus system and Microsoft Word to process emails and letters.
Provide accurate information regarding financial aid and campus services by phone, email and in-person.
Maintain office supply inventory, generate requisitions, and purchase supplies.
Utilize strong communication skills to provide optimal customer service.
Prescreen paperwork for completion and correctness.
Compile off-campus scholarship applications.
Verify work/study eligibility.
Assist with report preparation using Excel and campus system.
Data entry.
Use critical thinking skills to solve problems.
Use proficient Microsoft Office suite skills to complete daily tasks.
Possess strong typing and data entry skills.
Manage multiple priorities as assigned.
Work independently.
Other duties as assigned.