Financial Aid Representative - Virtual

Midwest Technical Institute•Springfield, MO

31d•$45,000 - $55,000•Remote

About The Position

Midwest Technical Institute, an established career college with campuses throughout the Midwest and Mississippi Delta region, is seeking a full time, Virtual Financial Aid Representative. Candidates MUST reside in the State of Illinois to be considered. REPORTS TO: Director of Financial Aid GOAL: To assist a student through the financial aid process in awarding Title IV Funding and speaking to them about payment obligations prior to enrollment at Midwest Technical Institute/Delta Technical College and support them in their ongoing educational progress.

Requirements

Must have a minimum of a High School Diploma or Equivalent.
Excellent computer skills in a Microsoft Windows environment.
Have a professional attitude and manner that reflects the high standards of MTI/DTC and a desire to shape futures.
Strong customer service skills.
Outstanding interpersonal skills including the ability to communicate effectively over the phone.
Ability to communicate and interact effectively with students, parents, staff and faculty.
Have strong organizational skills and detail oriented.
Ability to work in a fast-paced environment
Ability to multi-task and succeed with strict guidelines.
Ability to follow policies and procedures set forth by the Midwest Technical Institute/Delta Technical College's FA Office and Department of Education.
Ability to accept constructive criticism.

Responsibilities

Adheres to all State, Federal, and Accrediting standards and regulations, consistent with the highest ethical standards.
Adhere to approved policies and procedures in the conduct of all work related activities.
Conduct all financial aid duties in an ethical and professional manner and in keeping with organizational policies and procedures as well as relevant accreditation requirements.
Attend Open Houses, Graduation Ceremonies, monthly program and staff meetings, staff training, and other required functions.
Speak with prospective and active students and provide assistance in completing the FAFSA and other major forms relating to Title IV Funding.
Supply follow-up communication via phone, mail and email regarding student's financial aid awards.
Follow up with students that miss scheduled appointments to facilitate rescheduling.
Maintaining financial aid records.
Collect relevant documentation to assist in the awarding of Title IV Funding
Keep up to date on Department of Education's policies, procedures, updates, and changes.
Responsible for providing information to the Financial Aid Operations Manager relating to current trends, potential issues and other pertinent information.