Financial Aid Rep-Continuing Students

Triumph Higher Education Group

81d • $21 - $25

About The Position

The Financial Aid Representative – Continuing Students is responsible for assisting students in navigating the setup of aid to help cover their tuition, as well as monitoring their progression throughout their program. This consists of, but is not limited to, guiding students through relevant applications, recalculating eligibility, and counseling students on how eligibility changes may affect their finances. Daily responsibilities on the Continuing Team vary, as tasks shift with the student’s lifecycle. At times, it is application-heavy; at others, processing, recalculating, and auditing take on more of a priority.

Requirements

• High School Degree or equivalent; Associate degree preferred.
• Prior financial aid experience of at least 3 years.
• Deeper understanding of how financial aid progresses.
• Ability to quickly reconcile a ledger.
• Very close attention to detail.
• Ability to explain complicated situations in a meaningful way.

Nice To Haves

• Communication Skills.
• Detail Oriented.
• Time-Management Skills.
• Organizational Skills.
• Team-oriented.
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement.
• Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
• Computer proficiency in Microsoft Office Products (Word, Excel, etc.).
• Ability to interface with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.

Responsibilities

• Assist students in navigating the setup of financial aid to cover tuition.
• Monitor student progression throughout their program.
• Guide students through relevant applications.
• Recalculate eligibility for financial aid.
• Counsel students on how eligibility changes may affect their finances.
• Keep sensitive information safe and secure.
• Show promptly for scheduled meetings and calls.
• Successfully implement new procedures.
• Foster an engaged working relationship with institution counterparts.
• Perform other duties as required or assigned.

Benefits

• Medical, dental, vision, life, voluntary life and disability insurance.
• 401k Retirement Program with an employer match.
• Enhanced Employee Assistance Program.
• Vacation and sick days.
• 11 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees