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The Financial Aid Program Specialist 2 works in Financial Aid and Student Central under general supervision and reports to the Director of Financial Aid. This position independently collaborates with students and other staff to resolve complex issues and difficulties across all areas within. Additionally, the Program Specialist 2 provides information and assistance related to the resolution of residency issues, transferring credits from other institutions, and uses independent judgement to interpret and evaluate data submitted for financial aid. Essential to this position is the ability to fully understand and perform the work related to the federal and state work financial aid program in PeopleSoft (ctcLink). This position has primary responsibility for financial aid day to day operations and the programs that relate to financial aid. The Program Specialist 2 position uses independent judgement to coordinate and support the Financial Aid functions in the office, and provides specialized information to program participants (students) and staff. This position also works with student data related to Student Central – a single service area for students, the public and the campus community. Incumbents will maintain current knowledge and skills in area of assignment; building collaborative relationships within the Bellevue College (BC) community and the community at large. The nature of the work is professional and requires an ability to interpret and work following federal, state and college rules, and policies. Essential to this position is the ability to fully understand student data, student information system structures, processes and how this relates to and impacts student records. This position allows telecommuting two (2) days per week. This is subject to change based on the needs of the department and the college.