Financial Aid Officer

Douglas J Institutes and Salons•Royal Oak, MI

About The Position

At Douglas J, we’ve been shaping the beauty industry for over 60 years through our high-end Salon/Spas and Cosmetology Institutes across Michigan, Tennessee, and Nebraska. But what truly sets us apart is our people — the teams who keep everything moving, organized, and operating at a high level behind the scenes. We are proud to maintain a culture where our employees enjoy coming to work. We consistently promote and support a strong sense of unity, respect and passion. There are many opportunities at Douglas J for staff to participate in continuing education classes in order to continually grow their skills. We provide our employees opportunities to volunteer within their communities and give back. A comprehensive benefits package is offered to our employees to help maintain a healthy lifestyle. We strive to stay progressive in our industry by offering our employees a professional workplace where they feel supported and successful.

Requirements

High school diploma or equivalent required. (Bachelor’s degree preferred)
Strong computer skills in Excel, Word, Outlook. Experience with database use preferred
Meet federal eligibility criteria to access federal websites
Ability to multi-task in a highly active environment
Extremely detail oriented and organized, goal oriented
Work efficiently and meet deadlines
Excellent verbal and written communication skills
Customer-service oriented
Self-starter, follows instructions well, can work independently, team player
Polished, professional image, consistent with the Douglas J Image Principle
Must be able to work evenings and weekends as needed
Must be able and willing to travel; traveling to conferences, workshops and other DJAI campuses may be required.

Nice To Haves

Bachelor’s degree preferred
Experience with database use preferred

Responsibilities

Assist candidates for enrollment and students transferring from one Douglas J Institute to another with financial aid and financing information
Prepare, manage and complete student financial aid files
Perform intake and assessment as well as packaging, origination, reporting and tracking of awards and financial aid related activities in accordance with Douglas J’s policies
Provide guidance to students completing FAFSA and all required paperwork for Federal, state, institutional, private financial aid and other financial resources
Work closely with campus and resource center financial aid staff to assure timely processing of data and disbursements
Satisfactorily complete new hire training as well as attend all on-going training sessions
Attend training conferences when scheduled
Participate in regularly scheduled accountability meetings involving both the campus and resource center staff.
Maintain accurate records in company database and financial aid related software and/or websites
Provide outstanding customer service to colleagues, students and parents