Financial Aid Liaison - Restricted

Southside Va Community College

407d • $42,905 - $62,000

About The Position

The Financial Aid Liaison - Restricted at Southside Virginia Community College is responsible for assisting Pell Grant-eligible students throughout the financial aid process. This role focuses on providing personalized support to improve student retention and enhance financial literacy among Pell Grant recipients, ensuring they receive the necessary guidance to access and maintain their financial aid.

Requirements

• Knowledge of student barriers and current evidence-based solutions.
• Experience working with diverse individuals and groups.
• Strong interpersonal skills and effective problem-solving skills.
• Excellent customer service skills, including the ability to effectively follow up and follow through.
• Knowledge of and sensitivity to the needs of individuals from underserved populations.
• Demonstrated ability to communicate effectively, both orally and in writing, and work effectively with multi-cultural populations that support diversity, cultural understanding, and inclusion.
• Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment with changing priorities.
• Demonstrated proficiency using Office 365, Google Suite, and related applications.
• Demonstrated ability to work independently and in a team environment.
• Desire to learn and grow as a professional.
• Ability to track program outcomes, set measurable objectives, and work toward those targets.

Nice To Haves

• Demonstrated experience in higher education areas such as financial aid, academic/career coaching, or advising.
• Experience using tools such as EAB Navigate, PeopleSoft SIS, and Canvas.

Responsibilities

• Provide one-on-one counseling to Pell Grant-eligible students regarding the financial aid application process, including FAFSA completion and understanding award packages.
• Assist students in understanding Pell Grant eligibility requirements and how to maintain their aid.
• Work closely with admissions, business office manager, and academic departments to facilitate a seamless student experience.
• Monitor academic progress of Pell Grant recipients to ensure compliance with Satisfactory Academic Progress (SAP) standards.
• Develop and implement interventions for students at risk of losing financial aid eligibility due to academic or enrollment issues.
• Integrate into college early alert programs as a financial contact for flagged Pell students.
• Collaborate with academic advisors and student services to support student success initiatives.
• Participate or plan campus events such as orientation, open houses, and financial aid fairs.
• Conduct workshops and seminars on financial literacy topics such as budgeting and debt management.
• Create and distribute educational materials to help students make informed financial decisions.
• Serve as the primary point of contact for Pell Grant-related inquiries from students, parents, and campus staff.
• Engage community partners and organizations to widen the reach of financial aid dissemination.
• Proactively reach out to eligible students who have not applied for financial aid or are facing challenges in the process.
• Comply with federal, state, and institutional regulations and policies.
• Maintain accurate records of student interactions and educational programs offered.
• Assist in preparing reports related to Pell Grant disbursement and student outcomes.
• Track College Pell Boost program budget and ensure appropriate recording of expenses.
• Set measurable objectives based on local college needs and track progress throughout the year.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: No Education Listed