Financial Aid Graduate Assistant

Barnard College • New York City, NY

7d • $22

About The Position

The Financial Services Graduate Assistant position provides a current graduate student with hands-on professional experience in higher education administration. They will contribute to the Financial Aid Office’s efforts in assisting students and families through the financial aid lifecycle, including application review, award communication, financing options, and billing support. This role offers practical exposure to data operations, administrative technologies, and cross-functional collaboration within a student-centered environment. This role will focus on these key areas: Administrative: Serve as a primary point of contact for students and families by responding to a high volume of telephone and email inquiries related to financial aid and billing processes Support the management of online financial aid application systems (Slate and PowerFAIDS), ensuring accurate document tracking and data entry Tech and Data Operations: Support the Data Team with data processes and workflow coordination including, data collection and reconciliation to ensure accuracy and consistency across systems and reports Assist with routine reporting, documentation preparation, and maintenance of organized digital records Projects Contribute to special projects, including support for specialized application processes, such as the HEOP and communications, and other projects as assigned.

Requirements

• Excellent writing, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organization skills
• Proficiency in Microsoft Word and Excel, including knowledge of formatting, formulas, filters, pivot tables, and basic analysis
• Maintaining confidentiality
• Currently enrolled in a Graduate Program , preferably within a higher education field.

Responsibilities

• Serve as a primary point of contact for students and families by responding to a high volume of telephone and email inquiries related to financial aid and billing processes
• Support the management of online financial aid application systems (Slate and PowerFAIDS), ensuring accurate document tracking and data entry
• Support the Data Team with data processes and workflow coordination including, data collection and reconciliation to ensure accuracy and consistency across systems and reports
• Assist with routine reporting, documentation preparation, and maintenance of organized digital records
• Contribute to special projects, including support for specialized application processes, such as the HEOP and communications, and other projects as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees