Financial Aid Counselor
About The Position
Thank you for your interest in employment with Louisiana Tech University. Louisiana Tech University is seeking a highly motivated, detail-oriented, and forward-thinking individual to serve as a Financial Aid Counselor in the Office of Financial Aid. The position is responsible for processing unusual and special circumstances, dependency overrides, and verification for federal financial aid. The counselor must understand financial aid packaging concepts, correcting over-awards and processing requests for revisions on an as-needed basis. This individual will also award Chafee grants and will counsel students and their families regarding financial aid regulations and the Free Application for Federal Student Aid (FAFSA). This position also requires the ability to handle sensitive information and use professional judgement. Financial Aid Counselors must display excellent customer service skills and have a strong commitment to quality service and professionalism. Each counselor must multi-task in an office environment with frequent interruptions and distractions while maintaining effective results. Efficient time management skills, compassion, empathy, discretion, independent work ethic as well as collaboration are also all necessary skills for this position. Louisiana Tech University provides over $100 million annually to its students through a combination of federal, state, institutional and private sources. The Office of Financial Aid operates under the Division of Student Advancement and works as a part of the University team to accomplish the mission and provide timely, accurate aid to applicants.
Requirements
- This position requires a minimum of an earned bachelor's degree in a relevant field.
- Hands-on experience with PC based information systems, proficiency with Microsoft Office products, solid written and verbal communication skills, decision-making skills, integrity and confidentiality are all necessary.
- Must be able to drive an automobile and carry materials to make presentations at remote sites.
- Applicants must be legally authorized to work in the United States at the time of application.
- Visa sponsorship is not available for this position.
Nice To Haves
- PowerFAIDS software knowledge
- Workday software or other Student Information System user experience
- Successful experience in a financial aid office.
Responsibilities
- Processing unusual and special circumstances, dependency overrides, and verification for federal financial aid.
- Understanding financial aid packaging concepts, correcting over-awards and processing requests for revisions on an as-needed basis.
- Awarding Chafee grants
- Counseling students and their families regarding financial aid regulations and the Free Application for Federal Student Aid (FAFSA).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Number of Employees
1,001-5,000 employees
