FranU Financial Aid Counselor

St. Francis Medical Center•Baton Rouge, LA

7d•Onsite

About The Position

The Financial Aid Counselor is a professional position reporting to the Director of Financial Aid in a fast-paced office, serving approximately 1300 students. The Financial Aid Counselor evaluates, approves, and awards financial aid to students in accordance with federal, state and institutional regulations. The Financial Aid Counselor advises prospective, admitted, and enrolled students and parents regarding various federal, state and institutional programs such as Pell Grants, Federal Supplemental Educational Opportunity Grant (FSEOG), Work Study, Taylor Opportunity Program for Students (TOPS), as well as institutional scholarships in accordance with FranU's mission.

Requirements

At least two (2) years of prior Financial Aid experience
Bachelor's Degree
Excellent communication and interpersonal skills
Detail oriented

Responsibilities

Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and integrating the Catholic and Franciscan intellectual traditions in programs, courses and services
Independently assess student and family needs, exercising professional judgment to communicate tailored Financial Aid recommendations aligned with institutional policies
Provide personalized Financial Aid counseling to students and families, addressing complex financial scenarios and supporting college financial planning
Make appropriate referrals to other student services, federal/state agencies, or loan servicers, as necessary
Develop and oversee proactive communication about FASFA filing, deadlines, and essential Financial Aid updates to students and families
Monitor and evaluate students' SAP, counseling students on compliance, appeals, and retention strategies
Process, verify, and accurately award Financial Aid Packages for admitted and enrolled students
Revise aid packages, as necessary, and manage related compliance and reporting activities
Administer billing, grade reporting, and compliance oversight for the state's TOPS and Go Grant Programs
Oversee institutional scholarship administration, including eligibility monitoring and professional judgment reviews
Represent the Office of Financial Aid at University events and functions, maintaining knowledge of relevant federal and state Financial Aid regulations
Perform other duties, as assigned