Financial Aid Counselor

Converse University • Spartanburg, SC

7h

About The Position

The Financial Aid Counselor will, through a courteous, helpful, unbiased, and professional manner, serve students, staff, parents and community members through Student Financial Aid, working on a broad array of student service issues, including: student accounts, financial aid, loans, SC state aid programs, payment plans, orientation, admissions and registration. The Financial Aid Counselor works with prospects, students and families to navigate the financial aid process each year from application to awarding to counseling and on financial literacy. The Financial Aid Counselor works directly with the Associate Director of Student Financial Services to provide support with office operations, policy and procedure development, preparing reports, attending meetings, seminars, conferences, and other assigned by the Associate Director of Student Financial Services or the Associate Vice President for Student Financial Services. The Financial Aid Counselor will perform such duties such as verification of Title IV recipient eligibility, Federal, Federal Direct Loan Administration, , SC Commission for the Blind program administration, and SC Vocational Rehabilitation program administration. The Financial Aid Counselor must remain up-to-date on federal and state regulations to ensure compliance and must be able to communicate well with students, faculty and staff, and outside agencies. The Financial Aid Counselor must be able to organize, control and follow through on major projects. Excellent computer skills are required and the candidate must perform complex computer operations and write reports. Oral and written communication skills are necessary.

Requirements

• Bachelor's degree required
• Good written and oral communication skills
• Must be accurate and detail oriented
• Ability to handle multiple tasks on a daily basis
• Good working knowledge of Microsoft Office products and core operating systems
• Ability to work with minimal supervision
• Proficiency with Microsoft Word, Excel, and other Microsoft office
• Organizational skills and ability to prioritize tasks
• Ability to work independently or as a part of a team
• Well-grounded philosophy of honesty, integrity, and respect
• Demonstrated ability to establish and maintain effective working relationships with various constituents including both internal to the organization and with the public
• Ability to work with and engage a diverse group of people
• Ability to work independently yet value and support a team-based environment
• Demonstrated professionalism and positive attitude
• Ability to exercise good judgment and handle confidential information in a discrete and professional manner.
• Valid SC Driver's License

Nice To Haves

• Master's degree preferred.
• Knowledge of Title IV financial aid regulations, rules, policies, and procedures.
• Knowledge of SC state financial aid regulations, rules, policies, and procedures.
• Prior experience in higher education and/or financial aid administration

Responsibilities

• Coordination of the University's Student Employment Program
• Supervision of Student Financial Services Student Employees
• Coordinate Vocational Rehabilitation and SC School for the Deaf and Blind Programs in cooperation with the Sr. Financial Aid Counselor
• Coordinates all aspects of the Vocational Rehabilitation and SC School for the Deaf and Blind programs assisting students with all aspects of eligibility, verification, documentation and reconciliation.
• Coordinate Alternative Loan Programs
• Perform all duties related to the SC State Financial Aid Programs
• Counsel students, parents, faculty, staff, and other constituencies concerning student financial aid assistance, policies, procedures, and regulations
• Perform Financial Aid Verification
• Backup NelNet Payment Plan Processing
• Special projects and support work as assigned by the Associate Vice President for Student Financial Services and/or Associate Director of Student Financial Services
• Adheres to Converse College, Conference, and NCAA policies and procedures
• Completes other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level