Financial Aid Counselor
About The Position
The Financial Aid Office is looking for a new team member who will evaluate and analyze financial information submitted by applicants to determine eligibility for financial assistance and determines type and amount of aid to be awarded in accordance with established federal and university standards and guidelines. They will also assist with student awarding. This staff member will interact with students and parents to assist with providing courteous, accurate and timely information to requests or inquiries made via email, phone and/or mail. Must be able to professionally convey information to students regarding completion of FAFSA, loan entrance and exit counseling, program eligibility, benefits and drawbacks associated with various financial aid programs, and new or updated regulations pertaining to student financial assistance. Candidate must be able to access all federal and state financial aid websites (NSLDS, COD, etc.).
Requirements
- Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.
- Familiarity with federal and state regulations.
- Excellent verbal and written communication skills.
Nice To Haves
- Bachelors degree and two (2) years of related experience; or equivalent combination of education and experience.
- Advanced working knowledge of both graduate and undergraduate state and financial aid programs.
Responsibilities
- Counsel students on different types of loans and awards available.
- Review and comply with all state and federal regulations.
- Must be able to professionally convey information to students and parents regarding completion of FAFSA, loan entrance and exit counseling, program eligibility, benefits and drawbacks associated with various financial aid programs, and new or updated regulations pertaining to student financial assistance.
- Present financial aid sessions to students, staff and community groups as requested.
- Take phone calls, answer emails and monitor chat form current and prospective students and/ or parents to ensure general Financial Aid questions are answered in a timely manner.
- Administers assigned financial aid programs.
- Complete special requests or other duties as assigned.
Benefits
- For information regarding our Benefits, click here.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
5,001-10,000 employees
