Financial Aid Counselor-Workforce Programs-Mountwest Community & Technical College-Kanawha Co.

State of West Virginia•Charleston, WV

53d

About The Position

The Coordinator for Financial Aid - Workforce Programs is responsible for administering federal, state, institutional, and private financial aid programs for students enrolled in workforce education and short-term credential programs. This position will work closely with the financial aid office, workforce development team, and student services staff to ensure timely and accurate awarding, disbursement, and reconciliation of financial aid for non-traditional programs. The coordinator provides guidance to students on available aid, eligibility requirements, and the application process, with a strong emphasis on customer service and equity.

Requirements

Associate degree required; Bachelor's degree preferred.
Experience in financial aid, student services, or higher education
Knowledge of federal and state financial aid regulations, including non-credit or workforce program funding.
Demonstrated ability to work effectively with diverse student populations.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and experience with financial aid management systems (e.g., Ellucian, Banner, or similar).
Excellent communication and customer service skills.

Nice To Haves

Experience with WIOA, SNAP E&T, or other workforce development funding streams.
Prior experience in a community college or technical education setting.

Responsibilities

Assist students in applying for financial aid, including FAFSA completion and navigating non-traditional funding options.
Evaluate and package financial aid awards for workforce and non-credit programs in compliance with federal, state, and institutional policies.
Serve as the primary liaison between the financial aid office and the workforce development department.
Administer workforce-specific funding programs such as WIOA, SNAP E&T, state grants, scholarships, and emergency aid.
Maintain accurate and timely records of student eligibility, awards, and aid disbursements in accordance with audit and reconciliation standards.
Provide one-on-one guidance to prospective and current workforce students regarding financial aid eligibility and requirements.
Develop informational materials and conduct presentations or workshops related to financial aid for workforce education.
Monitor student academic progress and enrollment status for continued aid eligibility.
Collaborate with internal and external partners to support wraparound services and resource referrals.
Participate in financial aid training, professional development, and regulatory updates to ensure compliance.
Assist with providing student support services, registration, guidance, etc. to workforce students.
Perform other related duties as assigned.