Financial Aid Counselor (School of Medicine)

Case Western Reserve University • Cleveland, OH

359d • Hybrid

About The Position

Working under general supervision, the Financial Aid Counselor will administer financial aid for the School of Medicine Medical Degree (MD) program, Physician Assistant (PA) program, and Master of Science in Anesthesia (MSA) Program in accordance with general plans. A financial aid counselor will serve as a financial aid advisor to these three programs and is instrumental in the recruitment of prospective students for these professional programs offered by the school of medicine. This position interacts with parents, students, and university officials as a representative of the financial aid office, providing equal treatment, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin.

Requirements

• 1 to 2 years of professional work experience required, preferably in financial aid.
• Bachelor's degree required.
• Must demonstrate customer service orientation and ability to collaborate with students, parents, staff, and outside organizations.
• Strong written and oral communication skills required.
• Ability to work under pressure and meet deadlines.
• Ability to operate with a high level of awareness for protective sensitive and confidential information.
• Ability to identify exceptions to normal policies and practices.
• Ability to develop, enhance, and nurture relationships with prospective and current students and their families.

Nice To Haves

• Fluency in a second language such as Spanish, Chinese, Korean, Hindi, and/or Telugu preferred.
• Familiarity with financial aid software packages preferred.
• Creativity and energy are highly valued.

Responsibilities

• Analyze and evaluate financial aid applications in order to determine financial need.
• Advise applicants and their families how best to utilize and leverage their funds to maximize resources, minimize educational debt, facilitate the student's attendance, and support students overall retention within the MD, PA, and MSA professional programs.
• Assist with special projects, which may include coordinating debt management programs, assisting in the student refund process and reconciliation of accounts.
• Stay apprised and be knowledgeable about the various methods of refinancing student debt, and counsel students about these methods.
• Instrumental in the recruitment of prospective students to school of medicine professional programs.

Benefits

• Hybrid work arrangement up to two remote days per week.
• Reasonable accommodations for applicants with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree