Financial Aid Compliance Specialist

Surry Community College•Dobson, NC

68d

About The Position

The Financial Aid Compliance Specialist within the Office of Financial Aid is responsible to provide technical and clerical support for Surry Community College's Financial Aid Office. This position reports to the Director of Financial Aid and Veterans Affairs and Vice President of Instruction and Student Services with the following specific responsibilities:

Requirements

Associate Degree in Office Systems, Business Administration, or related field
experience/proficiency in the use of integrated software (Microsoft Word, Power Point, and Excel)
effective oral and written communication skills
the ability to coordinate and prioritize office duties
Ability to read, analyze, and interpret common correspondence and reports.
Ability to articulate professional responses to common inquiries and/or complaints from students, faculty, staff, or the public at-large.
Ability to write using proper grammar and punctuation.
Ability to effectively present information to management, students, faculty, staff, or the public at-large.
Ability to apply and understand standard mathematical operations such as addition, subtraction, multiplication, and division.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Understanding of and commitment to the unique nature and role of the College and to the philosophy of the community college system.

Nice To Haves

Experience in an educational office setting
Experience in Financial Aid Office in an educational office setting
Knowledge of Colleague or Banner, Award Spring, Etrieve, Informer software, Microsoft forms.
Experience with rule writing in Colleague or Programming skills
Bilingual

Responsibilities

Provide knowledgeable assistance to students and others in completing applications, process, and forms for aid.
Understand basic eligibility criteria for federal, state, and institutional aid.
Create Department of Education origination/disbursement documents on all eligible recipients.
Maintain database in Colleague regarding aid applicants, their eligibility, and their awards.
Assist in the preparation of federal, state, and local reports, such as the Fiscal Operations Report and Application to Participate (FISAP), and the NC Higher Education Data (NCHED).
Work as liaison between business office and aid office to assure both offices have balanced records of aid expended from school, state, and Department of Education funds.
Import and process ISIR's for students and creating applicant files in Colleague and SoftDocs.
Correspond with aid applicants to obtain all required documentation necessary for eligibility determination
Evaluate/maintain applicant folder until complete, including verification as maintained by the Department of Education and completion of all admissions requirements.
Monitor student withdrawals and complete return to Title IV calculations.
Assist in other areas of activity within Financial Aid Office and Veterans Affairs and Student Services as needed.
Balance all disbursed monies from Financial Aid Office. Prepare a year-end report for Financial Aid Office.
Transmit billing for state aid, such as Next NC and all other state grants as they come available.
Electronically transmit all billing to the Department of Education for student payment, corrections, and special condition situations.
Assist with annual setup of FA module in Colleague.
Conduct audits of random samplings of student files to ensure consistency of awarding and communications.
Maintain Outside Scholarships and assist with SCC Foundation Scholarships.
Perform other duties which support the mission and initiatives of the College.
Maintain a clean and safe work area.
Cross train with Veterans Affairs to support the Veterans and families with educational benefits.
Assist with Financial Aid presentations at local high schools, community events and on campus.
Assist with WTCE Pell set up, awarding and payments.
Maintain accurate files and scan in etrieve.
Stay up to date on all federal and state financial aid regulations with required training (online and some travel).
Other duties as assigned by Supervisor.