Financial Aid Assistant

BRYAN UNIVERSITY

71d • $21 - $21

About The Position

At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers. This is a remote, work-from-home position. We will consider applicants that reside in the following states: Arizona, Idaho, Nevada, Texas, and Utah. As the Financial Aid Assistant, you’ll support Bryan University’s mission to help our students liberate their innate greatness by helping students with Title IV paperwork including helping the student obtain a Federal Student Aid (FSA) ID, answer questions, act as a liaison between the Financial Aid (FA) office and the Admissions office, and ensure students are supported in achieving their individualized plans through proper financing.

Requirements

• High school diploma or GED required
• 1 - 2 years of professional experience in higher education Financial Aid or a related field, along with the ability to show demonstrated knowledge of the financial aid process
• Excellent customer service skills including phone and email etiquette
• Strong presentation and organizational skills and attention to detail
• Ability to work on multiple projects simultaneously in a collaborative environment
• Ability to work in a virtual environment using multiple software programs simultaneously including MS Office programs, Canvas, CampusVue, Gmail and Zoom
• Attend required annual trainings as requested on campus

Responsibilities

• Conduct interviews with applicants seeking to qualify and obtain financial aid
• Ensure applicants are inspired to their highest level of achievement and excellence
• Treat applicants with fairness, respect, impartiality, and objectivity while abiding by all accreditation/compliance rules and regulations
• Contact applicants in a timely manner and ensure customer service provided meets or exceeds expectations
• Examine applicant documents for completeness and accuracy
• Perform other duties as assigned by the VP of Student Finance and the Associate Director of Financial Aid

Benefits

• Medical
• Dental
• Vision
• HSA
• Telemedicine
• An Award-Winning Wellness Program
• Tuition Assistant Program
• Short- and Long-Term Disability Options
• Life Insurance
• Employee Assistance Program
• 401K with Company Match
• Generous Paid Time Off
• Volunteer Paid Time Off
• 11 Paid Holidays
• An Empowering Company Culture
• Computer Equipment Provided
• Work from Home

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED