Financial Aid Assistant III

Marshall UniversityHuntington, WV
81d$28,777 - $37,410

About The Position

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University's mission, inspired by our Vision and Creed, includes a commitment to: Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society. Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture. Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty. Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment. Cultivate the development of an inclusive, just, and equitable community. The primary focus of this position is to provide administrative support for the federal, state and institutional financial aid programs. In addition, following departmental policies and procedures, the Financial Aid Assistant III has the authority to resolve routine problems and provide assistance to students by phone, email, or in-person.

Requirements

  • Associate's degree
  • 1 year customer service experience

Nice To Haves

  • Bachelor's degree
  • 1+ year of financial aid experience

Responsibilities

  • Provide administrative support for federal, state, and institutional financial aid programs.
  • Resolve routine problems and provide assistance to students via phone, email, or in-person.

Benefits

  • Work week is 37.5 hrs.
  • Almost two weeks off for Winter Break in December.
  • 13 Paid Holidays
  • Up to 24 days of annual leave per year (max 360 hours)
  • Up to 18 days of sick leave per year
  • Health insurance through West Virginia Public Employees Insurance Agency (PEIA)
  • Tuition benefits for regular employees and their dependent children
  • Retirement through Teachers Insurance and Annuity Association (TIAA)
  • Basic term life insurance ($10,000) at no cost
  • Wellness programs provided by PEIA

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Educational Services

Education Level

Associate degree

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