FINANCIAL AID ADVISOR

University of Denver • Denver, CO

168d • $24 - $26 • Remote

About The Position

The Enrollment Division at the University of Denver, which consists of Undergraduate Admission and Financial Aid, seeks to attract and enroll students who will become leaders, scholars, artists, entrepreneurs, and public servants uniquely qualified to live in and shape a global society. The Undergraduate Admission team recognizes education as a means of individual and societal transformation - our vision is to inspire, guide, and support prospective and current students as leaders and scholars who will positively impact their communities. In our daily work, the enrollment team is guided by these values: intentional and informed decisions; integrity and inclusion; collaboration; fiscal responsibility; spirit; clear and thoughtful communication; and exceptional quality service. The Financial Aid Office is dedicated to serving and educating students, families, colleagues, and the community through the financial aid process from pre-enrollment to program completion. We value empathy and integrity, knowledgeable and professional staff, advocacy and access, clear and consistent communication, and compliance. We have primary responsibility for the undergraduate financial aid process, and we also serve the graduate student population.

Requirements

• Bachelor's degree.
• Proficiency with standard MS Office software applications.
• General knowledge of SCT Banner and/or similar financial aid software.

Nice To Haves

• Experience with CSS Profile.
• Expertise in federal and institutional need analysis.
• Ability to interpret and analyze income and assets.
• Knowledge of professional judgment techniques.
• Ability to provide enjoyable and energetic presentations.
• Bilingual English/Spanish skills.

Responsibilities

• Counsel students and parents about receiving financial aid at DU.
• Provide professional advising services, including explaining need analysis and financial aid processes.
• Conduct file reviews to ensure compliance with federal, state, and institutional regulations.
• Resolve discrepancies in a timely manner and communicate effectively with students and families.
• Assess a family's ability to pay for educational expenses by evaluating financial documents.
• Problem solve for aid applicants, including completing verification and file reviews.
• Keep updated on state and federal regulations and internal policies.
• Assist with other financial aid programs and functions as needed.
• Support the front desk overflow, including incoming document management.

Benefits

• Medical insurance.
• Dental insurance.
• Retirement plan.
• Paid time off.
• Tuition benefit.
• ECO pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree