Financial Aid Advisor

Universal Technical Institute • Canton, MI

418d • $47,840 - $49,920

About The Position

The Financial Aid Advisor plays a crucial role in guiding students and their families through the financial aid process, ensuring they understand their options and have the necessary resources to succeed in their educational journey. This position requires a detail-oriented and compassionate individual who thrives in a collaborative and fast-paced environment, providing exceptional service and support to students.

Requirements

• High School Diploma or GED required; some college coursework preferred
• 3 years in customer service or sales; 2 years in Financial Aid preferred
• Experience with Title IV preferred
• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Proficiency with computer applications (Word, Excel, SharePoint)

Responsibilities

• Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
• Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
• Identify and address barriers to starting or continuing school with creative and effective solutions.
• Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
• Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.

Benefits

• $23 - $24 per hour
• Paid Training
• FREE Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K
• Paid Holidays
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED