Financial Aid Advisor
About The Position
Hunter College is seeking a Financial Aid Advisor to join the team and be a part of the mission to serve the Hunter College community. The Financial Aid Advisor report to the Financial Aid Manager. In addition to the CUNY Title Overview, the Financial Aid Advisor will be responsible for the following duties: + Provide comprehensive advising and support in the areas of financial aid application, eligibility, awarding, disbursement, and reconciliation for all Hunter College students. + Serve as an integral part of the Financial Aid team, addressing student inquiries with professionalism and delivering high-quality, student-first service. + Stay current with federal, state, and institutional financial aid regulations, policies, and procedures; effectively communicate updates to the campus community through individual advising, workshops, and group presentations. + Actively contribute to the Hunter College community by fostering a culture of collaboration and student success, supporting both departmental and institutional goals.
Requirements
- Bachelor's degree required.
Nice To Haves
- A demonstrated commitment to delivering high-quality, student-centered service within a diverse and inclusive academic environment is expected
- Strong working knowledge of federal and New York State financial aid regulations, programs, policies, and procedures preferred
- Experience using financial aid systems and tools, particularly PeopleSoft (CUNYfirst), and related platforms such as NSLDS, is highly desirable
- Exceptional oral and written communication skills, along with strong interpersonal abilities to effectively support students and collaborate with colleagues is a must
- Willingness and ability to work a flexible schedule during peak periods, including occasional evenings and weekends as needed.
Responsibilities
- Provide comprehensive advising and support in the areas of financial aid application, eligibility, awarding, disbursement, and reconciliation for all Hunter College students.
- Serve as an integral part of the Financial Aid team, addressing student inquiries with professionalism and delivering high-quality, student-first service.
- Stay current with federal, state, and institutional financial aid regulations, policies, and procedures; effectively communicate updates to the campus community through individual advising, workshops, and group presentations.
- Actively contribute to the Hunter College community by fostering a culture of collaboration and student success, supporting both departmental and institutional goals.
- Verifies eligibility for Federal and State financial aid programs including grants, scholarships, and guaranteed student loans
- Performs application intake, evaluation, processing and awarding
- Assists in the production of Financial Aid online, print material, and websites
- Advises students on good academic standing requirements and the appeal process; reviews appeals for dependency overrides and budget adjustments
- Conducts group workshops and represents the financial aid office at various on- and off- campus events
- Serves as a liaison between the college office and Direct Loan Providers
- Performs other related duties as assigned.
Benefits
- CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
1,001-5,000 employees
