Essential Duties And Responsibilities Other duties may be assigned. Serve as the first contact for the Financial Aid Department greeting visitors to the office and providing information and materials. Advise students and families regarding all Federal, State, and University financial aid programs, including application procedures, budgeting, money and time management, maintaining eligibility, and other general questions via phone and front counter. Analyzes student data and checks for completeness and accuracy of the documentation (Tax Return, Verification Worksheet). Processes documents for the initial and follow-up evaluation. Participates in outreach projects, financial aid seminars, student orientations and workshops held on campus and at off-site locations. Creates and maintains database and spreadsheet files. Answers and screens Department’s telephone calls. Organizes and maintains file system and files correspondence and other records. Make copies; send faxes, email correspondence or other printed materials. Maintains document tracking log daily as documents are received. Assists students and parents in the front office, including, but not limited to, completing financial aid paperwork, submitting online FAFSAs, and answering questions.
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Job Type
Full-time
Education Level
No Education Listed
Number of Employees
501-1,000 employees