Financial Aid Advisor
About The Position
The Community Solution Education System is seeking a Financial Aid Advisor for the Financial Aid department. The Financial Aid Advisor is responsible for advising and assisting students with all aspects of financing their education including establishing financial aid eligibility, clarifying policies, and providing accurate information on all financing options. This is a hybrid position , requiring regular on-campus presence during peak periods, student-facing events, and scheduled days each week, combined with remote responsibilities focused on processing, compliance, and student support. The role ensures accurate and compliant delivery of financial aid in alignment with federal, state, and institutional regulations. The hybrid expectations are 2 days per week on campus and 3 days per week remote, however may be subject to adjustments based on student needs. This role reports to the Associate Director of Financial Aid.
Requirements
- Knowledge of Title IV regulations, Direct Loan programs, and financial aid compliance
- Familiarity with CampusVue or similar student information systems
- Strong communication, customer service, and problem-solving skills
- High accuracy, attention to detail, and ability to meet deadlines
- Ability to work independently with minimal supervision
- Proficiency with standard office software and web-based platforms
- Ability to work effectively with diverse student populations
- Minimum High School Diploma
- 1–2 years of experience in financial aid or related student services area
- 1- 2 years of experience with student information systems, CRM tools, or financial aid software preferred
- Hybrid work schedule (combination of on-campus- 2 days per week - and remote work – 3 days per week)
- Ability to perform sedentary work and operate office equipment (computer, printer, phone)
- Ability to work occasional evening or weekends based on peak periods or events
Nice To Haves
- Bachelor’s degree preferred, but not required
Responsibilities
- Advise incoming and current students on financial aid resources, eligibility, and options
- Collect and review documentation required to verify financial aid eligibility
- Package and revise financial aid awards for new and continuing students
- Track, process, and maintain financial aid documents in the student information system
- Prepare and distribute financial aid award letters
- Serve as a primary point of contact for students with financial aid questions
- Present financial aid information at student events, workshops, and financial literacy sessions
- Support financial aid–related campus events during peak periods
- Stay current on financial aid regulations by attending trainings and workshops
- Collaborate with The Community Solution Education System Financial Aid Director and staff
- Provide exceptional customer service and timely responses to student inquiries
- Perform other duties as assigned
Benefits
- To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
- https://www.tcsedsystem.edu/careers/
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
