Financial Aid Advisor

Ferris State University • Big Rapids, MI

99d

About The Position

The position involves providing financial aid counseling and administration, institutional information disclosure, consumer protection, debt management counseling, financial planning assistance, early financial aid awareness intervention, and recruitment and retention efforts on behalf of the University. The role requires a comprehensive understanding of financial aid programs and regulations, as well as the ability to communicate effectively with students and parents regarding financial aid eligibility and application procedures.

Requirements

• Bachelor's Degree from an accredited college or university.
• Work experience that includes customer service and financial responsibility.

Nice To Haves

• Demonstrated work experience in financial aid or customer service to students in a postsecondary education setting.
• Experience with Ellucian Banner.

Responsibilities

• Develop and maintain comprehensive expertise across the spectrum of financial aid programs and funding types.
• Provide professional guidance on all matters of financial aid, determining financial need and student eligibility for various forms of aid.
• Cultivate an environment of belonging that values, respects, supports, and celebrates individual similarities and differences.
• Support, promote, and develop university student enrollment and retention initiatives.
• Provide expert counseling to students and parents regarding aid eligibility and application procedures.
• Present financial aid information programs on-and-off-campus, including evening and weekend presentations.
• Work effectively with key strategic partners across campus.
• Assist with management of the portfolio of donor scholarships as needed.
• Utilize financial aid expertise to propose, implement, oversee, and disseminate policies and processes.
• Develop and implement processes and ongoing training initiatives for campus constituents.
• Oversee, reconcile, and manage accounts in excess of $1m, ensuring compliance with regulations.
• Provide appropriate reporting of account balances and spending to stakeholders.
• Maintain confidentiality of sensitive records in accordance with FERPA.
• Perform any other duties assigned within the position classification area.

What This Job Offers

• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees