Financial Aid Administrator

Touro University New York • New York, NY

3d

About The Position

Reporting to the Associate Director of Financial Aid, the Financial Aid Administrator is responsible for managing financial aid packages, ensuring adherence to federal, state, and institutional regulations. This role plays a critical part in supporting students and families throughout the financial aid process by providing guidance on available programs, eligibility criteria, and application procedures. The Financial Aid Administrator utilizes various software systems to process aid, determines award eligibility, collaborates with other departments to address student concerns, and stays current with industry updates through professional development.

Requirements

• Associate degree required
• Minimum of 1-3 years related and transferable experience required
• Strong customer service and organizational skills
• Computer literate, experience in the Banner financial aid module a plus
• Must be able to multi-task and prioritize work
• Self-starter
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook

Nice To Haves

• Baccalaureate degree preferred
• Computer literate, experience in the Banner financial aid module a plus

Responsibilities

• Meets with and counsels students, parents, and others to explain and discuss the details of the financial aid application and awarding processes, the laws and regulations governing the eligibility for and availability of federal, state, institutional and other relevant programs
• Utilizes federal, state and internal software to process financial aid
• Determines eligibility for federal, state, institutional, and other aid programs in accordance with all applicable laws, regulations, policies, guidelines, and other governing criteria
• Formulates, produces and distributes financial aid award notifications and ensures that the financial aid that has been awarded is appropriately disbursed and credited to the students' accounts
• Develops and gathers appropriate materials, organizes and helps present student financial aid orientation programs, exit counseling, entrance interviews for students and their parents
• Assists other coworkers as needed in any function encompassed in the job description of the FAA
• Works with interdepartmental personnel to resolve students' issues
• Attends workshops, seminars and webinars for professional development
• Utilizes federal and state webinars to keep up to date with the new regulations
• Attends conferences and training as approved and required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees