Financial Aid Admin

Berkeley College • New York City, NY

10d • $50,000 - $53,000 • Hybrid

About The Position

Berkeley College is currently seeking a full-time Financial Aid Administrator to work at our New York City location. The Financial Aid Administrator provides individualized counseling to students and their families regarding federal, state, institutional, and private aid programs. This position is responsible for ensuring accurate and timely processing of financial aid applications, verifications, and awards, while maintaining the highest standards of customer service and regulatory compliance. Financial Aid Administrators work collaboratively across departments—Admissions, Student Accounts, Academic Advisement, and others—to support student retention and success. This is a rewarding opportunity for a professional who enjoys helping students achieve their educational goals and thrives in a fast-paced, service-oriented environment. Job Overview The Financial Aid Administrator at Berkeley College is essential in supporting our mission of providing accessible and affordable education. This role involves managing the day-to-day operations of the financial aid office, processing financial aid applications, ensuring compliance with regulations, and providing counseling to students and families about financial aid options. The ideal candidate will have a strong background in financial aid administration, excellent communication skills, and a passion for helping students succeed academically and personally.

Requirements

• Detail-oriented and organized.
• Capable of working reliably with minimal supervision
• A professional and courteous demeanor is required at all times.
• Comfortable using personal computer software applications such as MS Office, as well as familiarity with integrated financial aid management software

Responsibilities

• Maintain compliance with federal, state, and institutional regulations.
• Deliver exceptional service to students, applicants, and colleagues, aiming to exceed expectations and foster a positive office environment.
• Communicate effectively and promptly with students about their financial aid eligibility, file status, important deadlines, and any documents or information that may be missing.
• Take on additional responsibilities and projects as assigned by the Director of Financial Aid to support the department's goals and initiatives.
• Act as a representative of the Financial Aid Office at various campus events, including open houses, meetings, and external functions.
• Develop and deliver informational presentations tailored to the needs of current and prospective students, as well as other interested parties.
• Collaborate with the Admissions Department to ensure a coordinated approach for prospective student interviews and the timely delivery of financial aid award packages.
• Partner with the Student Accounts department to ensure the accuracy of student financial records and contribute to achieving campus collection targets.
• Implement continuous improvement strategies to enhance the efficiency and effectiveness of financial aid processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level