Financial Advocate-Post Acute Resource Pool

UnityPoint Health • Des Moines, IA

79d

About The Position

As the initial contact to the department/clinic, uses personal skills to quickly build a positive relationship with persons served. Demonstrates ability to effectively manage details by accurately completing registration, verifying payor coverage, processing orders/referrals, maintaining medical record components and completing billing procedures. Effectively manages positive relationships with referral sources and other members of the team. Acts as a resource to the interdisciplinary team, applying skills of the profession to improve outcomes of persons served.

Requirements

• High School diploma or equivalent.
• Must have working knowledge of Microsoft Office products and Outlook.
• Two years billing, financial counselor, or health care related experience preferred.
• Must be flexible to learn additional IT applications as assigned.
• Electronic Medical Record (EMR) experience preferred.
• Must be able to communicate effectively with people of diverse professional educational and lifestyle backgrounds.
• Knowledge of basic computer skills.

Responsibilities

• Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served.
• Creates and maintains an organized work environment. Records, files and maintains current information pertinent to the operation of the department and maintains medical record of persons served.
• Verifies benefits and coverage as assigned. Communicates coverage information with persons served.
• Provides required documentation to payor to assure payment.
• Accurately completes work que management for referrals and reimbursement using appropriate IT systems and software.
• Exhibits an understanding of third party payor processes.
• Uses resources to improve productivity or delegate appropriately. Specifically, works with other clerical staff and volunteers to enhance services, use time wisely and improve teamwork.
• Uses payroll technology to complete processes in an accurate and timely manner as assigned.
• Assists with cleaning, inventory and retrieving equipment and ordering supplies as assigned.
• Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff.
• Effectively manages supplies through setting and maintaining par levels. Evaluates and adjusts par levels to decrease over stock. Orders additional patient care supplies as patient needs require.
• Manages resources to maintain efficient and effective operations.
• Demonstrates initiative to improve quality and maximize patient experience.
• Completes staffing schedules and coordinates resources as assigned.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Education Level: High school or GED