Financial Advocacy Supervisor
About The Position
We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: Ensures that staff manages referrals appropriately and that timely and consistent communication with sites is maintained at all times. Participates in managing referral requests including entering required information into the electronic medical record and coordinating initial care with referral sources and locations. Utilizes and promotes use of excellent customer service skills when working with referral sources and site staff. Less than 50% of time spent, on average, is performing the duties of the individuals being supervised. Job Description: EDUCATION: HS Diploma or General Education Diploma (GED) TYPICAL EXPERIENCE: 5 years of recent relevant experience. SKILLS AND KNOWLEDGE Knowledge of insurances and authorization processes. Familiarity with government billing regulations, including The Health Care Finance Administration (HCFA), Medicare, and Medi-Cal/Medicaid. Medical Terminology, familiarity of state and federal laws regarding Health Insurance Portability and Accountability Act (HIPAA). Knowledge of Microsoft Office Suite, including but not limited to Excel, Word and Power Point proficiency. Ability to effectively utilize consultative skills and maintain interpersonal relationships with the department and at all levels of the organization. Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results. Verbal and written communication and interpersonal skills. Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner. Medical terminology, Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS)/International Classification of Diseases (ICD)-9 coding knowledge. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $90,147.20 to $135,200.00 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.
Requirements
- HS Diploma or General Education Diploma (GED)
- 5 years of recent relevant experience
- Knowledge of insurances and authorization processes
- Familiarity with government billing regulations, including The Health Care Finance Administration (HCFA), Medicare, and Medi-Cal/Medicaid
- Medical Terminology, familiarity of state and federal laws regarding Health Insurance Portability and Accountability Act (HIPAA)
- Knowledge of Microsoft Office Suite, including but not limited to Excel, Word and Power Point proficiency
- Ability to effectively utilize consultative skills and maintain interpersonal relationships with the department and at all levels of the organization
- Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results
- Verbal and written communication and interpersonal skills
- Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner
- Medical terminology, Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS)/International Classification of Diseases (ICD)-9 coding knowledge
Responsibilities
- Ensures that staff manages referrals appropriately
- Maintains timely and consistent communication with sites
- Participates in managing referral requests including entering required information into the electronic medical record and coordinating initial care with referral sources and locations
- Utilizes and promotes use of excellent customer service skills when working with referral sources and site staff
- Less than 50% of time spent, on average, is performing the duties of the individuals being supervised
Benefits
- comprehensive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
