Financial Advisor Support Specialist-Greenville, SC

TD Bank • Greenville, SC

126d • $24 - $33

About The Position

The Financial Advisor Support Specialist acts as a point of client contact accountable to serve the needs of clients in the mass affluent segment. The role serves as the primary administrative and service support for the Financial Advisors (FAs) and their clients. The Financial Advisor Support Specialist supports the FA team and provides consistent and accurate administrative and service support. Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth.

Requirements

• Associate degree and/or bachelor's degree.
• 2+ years of related experience (preferably in the financial industry).
• A minimum of SIE & Series 99 registration is required; or ability to obtain within Licensing & Registration Schedule.
• Knowledge of investments, banking, and credit products preferred.
• A self-starter; ability to work with minimal supervision.
• Ability to excel at administration and be exceptionally well organized.
• Experience in professional services and with working with affluent clients is required.
• Knowledge of MSWord, Excel, PowerPoint and working with Contact Management databases is essential.
• Demonstrates ability to manage multiple responsibilities and timelines.
• Proven track record of delivering results and executing with excellence.
• Excellent written and verbal communication skills.

Responsibilities

• Ensures all NEW clients receive the complete on-boarding experience, which includes a thorough client discovery leading to a truly exceptional Client Experience.
• Handles financial transactions such as the collection, maintenance, re-investment, and disbursement of funds as well as account transfers.
• Executes in a manner that is compliant with regulations, policies, and procedures.
• Adheres to all federal, state, SRO regulations and Firm policies related to all business activities.
• Ensures all Continuing Education requirements are attained.
• Responsible for understanding and adhering to TD Wealth AML/ATF Policies and Procedures.
• Contributes to a positive and constructive work environment with a focus on supporting the overall Wealth team.
• Represents TD Wealth to the public in a professional manner.
• Ensures service to external clients and/or internal clients reflects TDBG standards and guiding principles.
• Provides consistent and accurate administrative support to assigned team members including filing, report generation, and presentation material.
• May act as a contact for client relationships with regards to account maintenance, portfolio information, and cash transfers.
• Efficiently manages and promptly responds to all incoming enquiries/requests for information.
• Delivers operational excellence and completes all applicable specialized training.
• Maintains various databases and computer systems by entering transactional and other data, updating information as necessary.
• Identifies opportunities to make referrals to internal business partners.
• Identifies and recommends technological/process improvements which may improve overall productivity and Client satisfaction.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development opportunities.
• Reward and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree