Financial Advisor Manager

Vanguard•Malvern, PA

1d•Hybrid

About The Position

Are you passionate about providing financial planning advice to retirement plan participants? Do you enjoy helping participants meet their financial goals? Do you want to lead a talented team of crew members in a high impact business? The VSA Advisors help participants navigate moments that matter, deliver investment advice, and inspire positive financial actions. This role offers exciting opportunities to drive people and business impact, including leading a group of Financial Advisors who provide investment advice to retirement plan participants through the VSA offer. You will provide regular coaching and feedback to VSA Advisors to support their growth and development, identify ways to enhance both the participant and advisor experience, and provide VAI Risk Oversight with call monitoring, correspondence reviews, and submission of Ballast Point controls. The position involves building a strong reputation as a consultative partner and leveraging relationships across various departments to deliver on VSA OKRs. You will also help resolve technology issues impacting VSA Advisors, report on participant trends and outcomes from VSA consultations, and identify opportunities to reduce risk and increase efficiency for VSA offers and processes. The role offers the opportunity to work with an awesome team of financial advisors, sharpen problem-solving and analytical skills, and be at the intersection of leadership, advice, sales, and operations. At Vanguard, the mission is to work for the long-term financial wellbeing of clients, lead through products and services that transform clients' lives, and learn and develop skills as individuals and as a team. Vanguard, one of the world's leading investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals, fostering a diverse and talented crew with a culture that promotes teamwork and client focus.

Requirements

Strong written and verbal communication skills.
Ability to learn and navigate new systems & workflows.
Robust prioritization and organizational skills.
Ability to collaborate well with stakeholders to deliver on our OKRs.
Track record of driving results and coaching crew.
Desire to coach and develop financial advisors to reach their highest potential.
Maintains extensive understanding of financial planning, capital markets, and the Financial Services industry.
Three years in advice or leadership.
Undergraduate degree or equivalent combination of training and experience.
FINRA licensure is required for this role. Specific licenses required are determined by Compliance based on role-specific duties.

Nice To Haves

Prior experience or acumen with advisor management/operations/leadership/VWS/advice
Have their Series 7, 63, 65 & 24 licenses or willingness to get these licenses upon entering the role
CFP
Graduate degree

Responsibilities

Hires, evaluates, and supervises crew.
Provides guidance and training as necessary to develop crew.
Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
Identifies, recruits, and hires external and internal advisor talent to build long-term advisor pipeline.
Partners with key HR stakeholders to manage posting process.
Manages a shared book of business with an emphasis on client enrollment, client satisfaction, and retention.
Supports advisors in analyzing and resolving client planning issues and developing solutions.
Regularly provides feedback and coaching to advisors, and identifies opportunities for process improvement.
Participates in audit and control processes by auditing manual work, monitoring controls, and providing ongoing feedback.
Supports management in staffing implementation and operational plans and changes to policies and procedures.
Serves as a resource for internal partners regarding all topics of financial planning.
Develops extensive knowledge of Vanguard funds, products, and services to help educate and guide clients.
Maintains extensive understanding of financial planning, capital markets, and the Financial Services industry.
Participates in special projects and performs other duties as assigned