Financial Adjustment & Resolution Supervisor (AE Supervisor 2) PN: 20067435

State of Ohio • Columbus, OH

14d • Onsite

About The Position

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. A Little About Us: With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills. Our Vision: To transform BWC into an agile organization driven by customer success. Our Mission: To deliver consistently excellent experiences for each BWC customer every day. Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

Requirements

• Completion of undergraduate core coursework in accounting; 18 mos. trg. or 18 mos. exp. in supervisory principles/techniques; 24 mos. exp. in accounting or in other fiscal/financial activity with exp. to be commensurate with duties to be assigned.
• Or undergraduate core coursework in business administration, economics or computer science; 16 semester or 24 quarter hours in accounting, 24 mos. exp. in position involving accounting, billings, collections, payments or reimbursements with exp. commensurate with duties to be assigned; 18 mos. trg. or 18 mos. exp. in supervisory principles/techniques.
• Or 6 mos. as Accountant/Examiner Supervisor 1, 66115 with state government exp. commensurate with duties to be assigned.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
• Knowledge of\: BWC, Finance & Collections policy & standard operating procedures; accounting; finance, employee training & development; supervision; management; interviewing; business; BWC State Insurance & Administrative Cost Funds.
• Skill in\: Personal Computer; BWC software (e.g. Microsoft Office products) ; calculator & adding machine.
• Ability to: add, subtract, multiply & divide whole numbers, fractions, decimals & percentages; apply principles to solve practical problems; define problems, collect data, establish facts & draw valid conclusions; complete routine forms; prepare meaningful, concise & accurate reports; gather, collate & classify information about data, people or things; handle routine & sensitive correspondence; establish friendly atmosphere as supervisor or work unit.

Responsibilities

• Supervise and mentor a talented team in the Financial Adjustments and Resolution Department, leveraging your knowledge of accounting systems and procedures under the guidance of the Accounts Receivable Manager.
• Plan, oversee, and execute all fiscal and accounting operations within Financial Adjustments and Resolution to ensure accuracy and efficiency.
• Monitor and maintain robust internal controls, processes, and documentation to uphold financial integrity and compliance standards.
• Manage critical functions including Employer Refunds and Prospective Billing & Collections email communications.
• Review and approve manual refund requests in alignment with signature authority guidelines, ensuring timely and precise processing.
• Create and present daily, weekly, and monthly reports that highlight collection efforts, resolution progress, and process improvements for leadership.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed