Financial Accounts Technician

Department of Veterans Affairs • Smyrna, TN

367d • $39,576 - $51,446

About The Position

Employee will be assigned to the Consolidated Patient Account Center (CPAC) which is organizationally aligned under the Chief Financial Officer (CFO), Accounts Management Department, and is located at the VA Medical Center, Smyrna, TN. The Financial Accounts Technician is responsible for the accounts receivable (collection) functions of the revenue program including third-party insurance reimbursements and other account receivables.

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).

Nice To Haves

• Specialized experience in accounts receivable (collection) functions.
• Knowledge of third party billing and insurance reimbursement procedures.
• Experience utilizing an automated accounting/debt management system.
• Ability to review and analyze claims.
• Experience maintaining files and utilizing various standard office software applications.

Responsibilities

• Receives, processes, and responds to a variety of communications generated by third-party payers.
• Audits, analyzes, and reviews information regarding the established third-party receivable to discuss the status of the account when inquiry is made on follow-up.
• Contacts and pursues insurance companies and other third party payers to expedite collections.
• Performs follow-up analysis on claims to ensure expected payments are received and consistent and in accordance with the specific policy and/or regulatory rules.
• Identifies and follows-up on ways to expedite collections through contacts in the public or private sector.
• Maintains and updates computerized records of debts to document collection efforts and identify trends for management.
• Gathers and inputs information into appropriate database in a timely manner.
• Coordinates collection efforts utilizing accounts receivable software packages.
• Contacts payers by phone or utilizes a payer's website to research and obtain necessary collection information at prescribed intervals by reviewing generated reports for completeness and accuracy.
• Edits and updates the system on a continuous basis to ensure the information is accurate.
• Maintains account receivable files by ensuring appropriate documentation to support subsequent follow-up and auditing activities (i.e., audit trails).
• Implements accounts receivable guidelines, resolves problems, and seeks assistance from lead, supervisor, manager, or others when appropriate.
• Establishes and maintains effective working relationships with other departments involved with the revenue cycle organization as well as external organizations and members of the public.
• Performs other related duties as assigned.

Benefits

• Comprehensive benefits package as a federal employee.
• Eligibility for benefits depends on the type of position held.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees