Financial Access Specialist 2

University of Washington Medical Center•Washington, DC

4d•Remote

About The Position

UW Medicine Patient Financial Access Services – Finance Access Clearance Team (FACT) has an outstanding opportunity for a Financial Access Specialist 2. The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services. Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls. UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team Join our mission to make life healthier for everyone in our community.

Requirements

High School diploma or GED certificate
One year of experience in a medical office setting
An equivalent combination of education and experience may substitute for stated requirements

Responsibilities

Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services
Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators
Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG
Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization
Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients
Collect payments and process using cash drawer in EPIC
Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature