Finance Vendor Governance Program Manager

CareSource•Dayton, OH

18h

About The Position

The Finance Vendor Governance Program Manager is responsible for managing the enterprise vendor governance program, ensuring financial terms of vendor contracts are consistently implemented, operationalized, and sustained in compliance with contractual, regulatory, and internal control requirements. This role is accountable for the end-to-end governance lifecycle, including vendor onboarding, financial compliance, performance management, payment accuracy, audit readiness, and continuous improvement. Partnering cross functionally with Finance, Operations, Compliance, Markets, and other stakeholders, the Program Manager establishes governance frameworks, defines standards and controls, monitors program performance, and drives remediation and optimization efforts. The role ensures vendor activities align with business expectations, mitigate financial and compliance risk, and enable accurate, timely vendor payments at scale.

Requirements

Bachelor's degree in Business Administration, Finance, Healthcare Administration, Accounting or related field required
Equivalent years of relevant work experience may be accepted in lieu of required education
Seven (7) years of vendor governance, financial operations, healthcare administration or related operational oversight roles. required
Three (3) years of experience interpreting and applying contractual terms, service level agreements (SLAs), and regulatory requirements required
Demonstrated experience supporting vendor onboarding, implementation, and ongoing operational oversight, including financial accuracy, payment validation, and performance monitoring required
Experience supporting internal and external audits, regulatory reviews and vendor compliance activities required
Experience working in regulated healthcare environments such as health plans or managed care organizations, with exposure to Medicaid, Medicare, and/or value‑based care programs required
Advanced proficiency with reporting and reconciliation tools (e.g., Excel)
Proficient with Microsoft Office to include Word, Excel and PowerPoint
Excellent written and verbal communications skills
High level of analytical/problem solving skills
Ability to develop, prioritize and accomplish goals
Demonstrates excellent analysis and reporting skills
Strong interpersonal skills and high level of professionalism
Effective listening and critical thinking skills
Understanding of healthcare payer industry
Effective problem-solving skills with attention to detail
Ability to work independently and within a team
Excellent collaboration skills
Ability to create and maintain excellent working relationships
Strong project management skills, including coordinating cross-functional initiatives and managing multiple priorities
Ability to partner with Finance, Compliance, Legal, and Operations to ensure vendor performance and payment alignment

Nice To Haves

Knowledge of third-party agreements (TPA), business process outsourcing (BPO), FDR/delegated entities, provider contracting and/or or provider contracts preferred
Project Management Professional (PMP) certification preferred

Responsibilities

Own and manage the enterprise vendor financial governance program, including standards, controls, workflows, documentation, and performance monitoring.
Establish and maintain governance frameworks to ensure vendor financial terms are implemented and maintained in alignment with contractual, regulatory, and operational requirements.
Serve as a primary point of accountability for vendor financial governance issues, risks, and escalations.
Act as a strategic liaison across Finance, Operations, Compliance, and Markets to ensure vendor payments are accurate, timely, and aligned with contract terms, performance standards, and business expectations.
Influence and coordinate stakeholders to drive alignment, resolve issues, and ensure consistent execution of vendor governance practices across the enterprise.
Represent Finance Vendor Governance in enterprise-wide workgroups and initiatives, advancing standardization and program maturity.
Serve as a subject matter expert for vendor and provider contracts by interpreting financial, business, and regulatory terms and translating them into operational requirements and controls.
Provide guidance to internal stakeholders on contract interpretation, financial implications, and governance requirements.
Oversee vendor performance monitoring, including SLAs, deliverables, turnaround times, and reporting requirements.
Develop, track, and manage performance improvement plans, including financial penalties, credits, and utilization metrics to ensure adherence to contractual obligations.
Identify and address performance, compliance, and financial risks through data driven analysis and corrective action planning.
Lead preparation for and support internal and external audits, regulatory reviews, and risk decision memorandums (RDMs) related to vendor sourcing, oversight, and financial controls.
Ensure documentation, controls, and processes support audit readiness and regulatory compliance.
Drive continuous improvement initiatives related to vendor onboarding, implementation, payment processes, and compliance readiness.
Analyze data and reporting to identify gaps, risks, and opportunities to improve vendor performance, payment accuracy, and operational efficiency.
Develop and maintain program documentation, including contracts, templates, playbooks, and standard operating procedures, ensuring consistency and scalability.
Prepare and deliver market level and enterprise reporting on vendor performance, financial compliance, risks, and program outcomes.
Serve as a liaison between market stakeholders and corporate teams to ensure transparency, alignment, and issue resolution.
Perform any other job related duties as requested.