Finance Systems Support Manager

CVS Health • California, MD

75d • $60,300 - $145,860

About The Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. We are seeking a hands-on and detail-oriented Manager, Finance Systems Support to provide ongoing support and optimization of finance processes within our SAP S/4HANA environment. This individual contributor role will focus on sustaining and enhancing system functionality, resolving issues, and supporting finance users across the organization. The ideal candidate will have deep experience in SAP finance modules, a strong foundation in accounting or financial operations, and a collaborative mindset to ensure system stability and continuous improvement.

Requirements

• 5+ years of experience in finance, accounting, or financial systems.
• 3+ years of experience supporting SAP ERP systems, particularly SAP S/4HANA.

Nice To Haves

• Previous consulting experience.
• Strong problem-solving and analytical skills with a customer-focused mindset.
• Excellent communication and interpersonal skills; able to work effectively across teams.
• Strong organizational skills and ability to manage multiple support requests and priorities.

Responsibilities

• Partner with IT and finance stakeholders to deploy new SAP Fiori applications based on business need.
• Ensure that CVSH is up-to-date on latest available functionality.
• Collaborate externally as needed with vendors for best practices and system reviews.
• Facilitate training sessions and working groups to enhance user understanding and system proficiency.
• Partner with IT and external vendors to ensure timely resolution of system incidents and service requests.
• Serve as a Finance subject matter expert (SME) for SAP S/4HANA, supporting day-to-day operations and user inquiries.
• Collaborate with IT and finance stakeholders to troubleshoot issues and implement sustainable solutions.
• Support finance teams in adopting new SAP capabilities and enhancements aligned with best practices.
• Maintain documentation, training materials, and user guides to support system usage and adoption.
• Support financial data validation, reconciliation, and integrity checks during system updates or changes.
• Ensure compliance with internal controls and audit requirements in all system-related activities.
• Assist in maintaining master data and configuration settings to support accurate financial reporting.
• Work closely with Finance, IT, and other business units to identify and implement process enhancements.
• Participate in cross-functional meetings to align on priorities and share system insights.
• Contribute to change management efforts by supporting communication, training, and adoption strategies.

Benefits

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees