Finance Rep-Revenue Cycle-Remote
About The Position
Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for Mayo Clinic Arizona, Jacksonville and Rochester Revenue Cycles. Responsible for management and collection of Mayo Clinic Account Receivables through the use of automated systems and revenue cycle processes. Responds to and resolves a variety of account, billing and payment issues from patients and customers. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving. Interprets, applies and communicates Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic. This individual must accurately document interactions and interpret interactions documented by others. Must have excellent customer service skills and possess the ability to negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions. Position may be eligible for and/or required for telework based on business need, from an off-site location, following adequate training period and demonstrated ability to meet required metrics.
Requirements
- Excellent customer service skills
- Ability to negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions
- Demonstrated ability to meet required metrics (for telework eligibility)
- Adequate training period (for telework eligibility)
Responsibilities
- Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for Mayo Clinic Arizona, Jacksonville and Rochester Revenue Cycles
- Responsible for management and collection of Mayo Clinic Account Receivables through the use of automated systems and revenue cycle processes
- Responds to and resolves a variety of account, billing and payment issues from patients and customers
- Follows approved guidelines and policies regarding routine patient and payer interactions
- Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving
- Interprets, applies and communicates Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic
- Accurately document interactions and interpret interactions documented by others
- Negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions
Benefits
- Competitive compensation
- Comprehensive benefit plans
- Medical: Multiple plan options
- Dental: Delta Dental or reimbursement account for flexible coverage
- Vision: Affordable plan with national network
- Pre-Tax Savings: HSA and FSAs for eligible expenses
- Retirement: Competitive retirement package to secure your future
- Continuing education and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
